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What products does ChicPulse offer?
We specialize in both new and preloved clothing and fashion accessories for men and women. Every item is carefully selected and quality-checked before being listed.
Are the items authentic?
Yes. All branded items, whether new or preloved, are thoroughly inspected for authenticity before being listed on our store.
Can I return or exchange an item after purchase?
Unfortunately, no. ChicPulse does not allow returns or exchanges. Each item undergoes strict quality checks before listing to ensure customers receive products in their original, assessed condition.
Why does ChicPulse have a no-returns policy?
Since 2018, we've upheld this policy to maintain the integrity and quality of every item we sell. Returned items risk wear, damage, or exposure that could compromise their condition and value.
How can I make sure I pick the right item?
We provide detailed descriptions, accurate measurements, and clear photos for every item. If you need more information simply reach out to us via WhatsApp to chat at: +601139205830—we’re happy to help!
What are your payment options?
We accept online bank transfers from all major Malaysian banks and payment via E-wallet (GrabPay, Boost and Touch 'n Go). We do not accept payment via credit/debit cards.
Where do you ship?
Not at this time. Shipping is limited to Malaysia only.
How much is the shipping fee?
Shipping fees will be clearly displayed at checkout before you confirm your purchase.
What shipping methods do you use?
We partner with reliable local courier services to ensure safe and timely delivery of your order.
How long does shipping take?
All orders are processed and shipped within 1–3 working days after receiving full payment confirmation. Shipping excludes Sundays & Public Holidays. Delivery usually takes 1–3 days after shipping, depending on your location (West or East Malaysia).
How can I track my parcel?
The shipping details will be sent to you via WhatsApp, once your order has been handed over to our logistics partner, so you can monitor your parcel’s journey.
Can I change my shipping address after placing an order?
Yes, but only if the item has not yet been shipped. Please contact us as soon as possible via WhatsApp at: +601139205830 or via the Contact Us button - at the bottom of this page to request any changes.
How do I contact ChicPulse for further inquiries?
You can reach us via Whats App to chat at: +601139205830 or use the Contact Us button on the bottom of this page, and we’ll respond as soon as possible to assist with your query.
Have more questions?
For further support, do not hesitate to contact our team. We are here to help with any questions. You may reach us via WhatsApp to chat at: +601139205830 or use the Contact Us button below.