Why no returns or exchanges

At ChicPulse, we take pride in offering only items that meet our strict quality and authenticity standards. Every piece — whether pre-loved or new — is carefully inspected, evaluated, and honestly described before it reaches you.

As such, all sales are final, and we do not accept returns or exchanges. This policy ensures that every customer receives items in their best possible condition, without risk of handling damage from prior returns.

Since our founding in 2018, this practice has protected the quality of our products and maintained the high standards that our loyal customers trust us for.

By keeping a strict no-returns policy, we ensure:
✔️ Only the finest pieces -either brand new new or carefully maintained pre-loved make it into our store.
✔️ The integrity and value of each piece are preserved for every buyer.
✔️ You receive the exact item we assessed, photographed, and described — no surprises.

We encourage all customers to carefully review item descriptions, measurements, and photos before purchasing. If you have any questions, feel free to reach out via WhatsApp to chat at: +601139205830 — we’re always happy to provide additional details or clarifications to help you make a confident, informed choice.